Design and integration of operational processes and procedures

Optimal implementation of your it security solutions

  • How can I be certain that my teams are applying the appropriate procedures and following my company’s security policies and guidelines?
  • Is my organization’s management framework effective and truly in line with my security challenges?
  • How can I ensure that my organization’s operational security processes and procedures keep up with changes in my IT solutions?

Introducing security features and measures in the right places, at the right times, and with the right people

Security-related tasks are distributed throughout the organization, at each stage in hiring, system configuration, change in technology, programming, etc. In order for security strategies to be effective, appropriate controls must be integrated into all operational processes and procedures associated with their execution. We ensure that the security rules adopted find concrete expression in the procedures followed by those teams, so that they achieve the expected results.

In Fidem designs information system governance frameworks based on the optimization of existing processes

We help the teams responsible for implementing controls to introduce the appropriate changes into their existing processes. These changes may be accompanied by made-to-measure training and personalized coaching of staff in the application of the rules adopted.

Designing security controls and integrating them into processes and procedures
Sensitizing and training staff
Establishing management indicators and verifying the results
Using the ISO 27002, ITIL and COBIT reference frameworks

«The main challenge of information security is developing and rigorously applying the controls, processes and procedures adopted by the various people involved in and with the organization. It is vital to ensure that these controls are properly integrated into operations so that regular, effective monitoring is in place.»

Frédéric Buteau-Tremblay